Refund Policy

Once an order is delivered, a customer can ask for refund or exchange within first 2 days.

Refunds will only be done for product and not for shipping charges. The request for refund /exchange will be approved only after we have verified the claim made by you and performed the final inspections upon receiving the product back.

Products will only be returned /exchanged in the following cases:

1. The product you have received is not the product you ordered.
2. There is a genuine mistake in the product that might have occurred while production or other operations.
3. The product has no sign of being worn or used.
4. The request for refund/exchange was raised in 48 hours from the time of delivery. Send the request at support@tushadesign.com
5. The product was sent back to the provided address within 7 days of the confirmation of return request.  

No Refund/exchange for customised orders. 

Also, you need to send us the images of the defects as soon as you open the packaging. The approval for return/exchange will be given only after final inspection of the product once we have received it back. Tusha Designs reserves the right to accept/reject an exchange after inspecting the products returned to us.

Please contact us at: info@tushadesigns.com if you have any questions with returns and refunds.