Shipping Policy
Our shipping policy is designed to provide you with a hassle-free experience while ensuring that your order is delivered to you in a timely and efficient manner. We at Tusha Designs do not stock up so that the wastage can be minimized, that means if any order which is received and confirmed online then only it goes into production. All domestic orders without embroidery are usually shipped within 2 to 3 business days & will be delivered in 7-10 days, and for the embroidered dresses shipping period is 7 to 8 days and will be delivered in 20-25 days. For embroidery sarees and heavy suits it will be shipped from 13 to 15 business days. We will send you an email with delivery date after the orders are placed. For bulk orders the shipping time can increase on the basis of the order. Please note that Sundays and Public Holidays are not set as working days for standard deliveries. We will send you an email with delivery date after the orders are placed.
CHARGES
CHARGES
Tusha Designs offers free shipping for all orders across India. You don't have to worry about any additional charges.
TRACKING
Orders that have been processed and shipped can be tracked using the consignment/tracking number on the shipping agency’s website. Once your order is shipped, we will mail you your tracking number along with shipping agency's tracking page. Please note that we try our best in ensuring that the product reaches you within time. To fasten our process, we have tied up with several third-party vendors for quicker deliveries. However, in case of a delay from a third party, we do not take any responsibility.
If the package received by you is damaged at the time of the delivery, kindly refrain from accepting the package and take images and videos of the same.
Opening video of the parcel is necessary in case of any refund and returns. We will refund the amount or send you a different package.
If the package received by you is damaged at the time of the delivery, kindly refrain from accepting the package and take images and videos of the same.
Opening video of the parcel is necessary in case of any refund and returns. We will refund the amount or send you a different package.
CANCELATION
In case you wish to cancel the order you placed, please do so within 24 hours of ordering. We work on made to order basis, and once your order is in production it can’t be cancelled. To request an exchange or report any issue with your purchase, please drop us an email at info@tushadesigns.com and we will revert to you within 48-72 working hours. We hope this policy will help you make an informed purchase decision, and we look forward to serving you.